Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 7spain ("7spain," "we," "us," or "our"), governing your access to and use of the 7spain online gaming platform, website, and all related services (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

7spain operates within the PAGCOR licensing context for the Philippine market. These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account.

7spain reserves the right to amend, modify, or update these Terms at any time without prior notice. Continued use of the Platform following any such modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility and Age Verification

Access to and use of the 7spain Platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration and at all times during your use of the Platform. This is a mandatory requirement under Philippine gaming regulations.
• You must be a natural person and not a corporation, partnership, or other legal entity.
• You must be legally permitted to participate in online gaming activities under the laws applicable to your jurisdiction of residence.
• You must not be a resident of any jurisdiction where online gaming is prohibited by applicable law.
• You must not be a current employee, director, officer, or agent of 7spain, or an immediate family member of any such person.
• You must not be self-excluded from any gaming platform or have been excluded by any regulatory authority.

7spain reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by 7spain may result in suspension or permanent closure of your account and forfeiture of any pending withdrawals.

3. Account Registration and Security

To access the full features of the 7spain Platform, you must register a personal account. Each individual may hold only one (1) account on the Platform. The creation of multiple accounts by the same individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts.

When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete at all times.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password that is not used for any other online service.
• Never share your login credentials with any third party.
• Log out of your account at the end of each session, particularly when using shared or public devices.
• Notify 7spain immediately if you suspect any unauthorized access to or use of your account.

7spain shall not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your account will be deemed to have been authorized by you unless you have notified 7spain of unauthorized access in a timely manner.

4. Deposits, Withdrawals, and Payment Methods

7spain accepts deposits and processes withdrawals through the following payment methods available to Philippine-based players: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana Lhuillier. The minimum deposit amount is ₱20. Minimum and maximum withdrawal amounts are subject to the limits specified on the Platform at the time of the transaction.

All deposits must be made from payment accounts registered in your own name. 7spain does not accept deposits from third-party payment accounts. Any deposit received from a third-party account may be reversed, and the associated gaming account may be suspended pending investigation.

Withdrawal requests are subject to identity verification and compliance checks. 7spain reserves the right to request supporting documentation before processing any withdrawal. Withdrawal processing times vary by payment method but 7spain endeavors to process all approved withdrawals as promptly as possible.

7spain does not charge fees for standard deposits or withdrawals; however, your payment provider may apply their own transaction fees. 7spain is not responsible for any fees charged by third-party payment providers.

All transactions on the 7spain Platform are conducted in Philippine Peso (PHP / ₱). Currency conversion, where applicable, is the sole responsibility of the Player.

5. Bonuses and Promotions

7spain may from time to time offer bonuses, free bets, free spins, cashback offers, and other promotional incentives to Players ("Promotions"). All Promotions are subject to specific terms and conditions that will be communicated at the time the Promotion is offered. In the event of any conflict between these Terms and the specific terms of a Promotion, the specific Promotion terms shall prevail.

General conditions applicable to all Promotions unless otherwise stated include:

• Promotions are available to eligible registered Players only and may not be transferred, exchanged, or redeemed for cash except as expressly stated.
• Bonus funds are subject to wagering requirements before they may be withdrawn. Wagering requirements will be specified in the applicable Promotion terms.
• 7spain reserves the right to withdraw, modify, or cancel any Promotion at any time without prior notice.
• Abuse of Promotions, including but not limited to the creation of multiple accounts to claim the same Promotion, will result in forfeiture of all bonus funds and may result in account closure.
• 7spain reserves the right to reclaim any bonus or promotional funds credited to an account in error.

6. Prohibited Activities

The following activities are strictly prohibited on the 7spain Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account on the Platform.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform for any unlawful purpose, including but not limited to money laundering or fraud.
• Attempting to manipulate, hack, or otherwise interfere with the Platform's software, systems, or games.
• Using automated software, bots, scripts, or other tools to interact with the Platform.
• Colluding with other Players to gain an unfair advantage in any game.
• Exploiting software errors, bugs, or glitches. Any winnings obtained through exploitation of a technical error are void and will be reclaimed.
• Engaging in any form of abusive, threatening, or harassing behavior toward 7spain staff or other Players.
• Allowing any third party to access or use your account.

7. Responsible Gaming

7spain is committed to promoting responsible gaming practices among all Filipino players. We provide a range of tools to help Players manage their gaming activity, including deposit limits, loss limits, session time alerts, cooling-off periods, and self-exclusion options. These tools are available free of charge from your account settings.

If you believe your gaming activity is becoming problematic, we strongly encourage you to make use of these tools and to seek professional support. You may also request voluntary self-exclusion from the 7spain Platform at any time by contacting our 24/7 support team via live chat.

For more information on responsible gaming resources and support available in the Philippines, please visit our dedicated Responsible Gaming page.

21+  Gambling is for adults 21 years and older only. Please play responsibly.

8. Intellectual Property

All content on the 7spain Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and compilation of the Platform ("Content"), is the property of 7spain or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without the prior written consent of 7spain.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 7spain, its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of or inability to use the Platform.

7spain does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

In no event shall 7spain's total liability to you for all claims arising out of or relating to these Terms or your use of the Platform exceed the total amount deposited by you into your 7spain account in the twelve (12) months preceding the event giving rise to the claim.

10. Account Closure and Termination

You may close your 7spain account at any time by contacting our customer support team. Upon closure, any remaining balance in your account (subject to verification and compliance checks) will be returned to you via your registered payment method.

7spain reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases where:

• You have breached any provision of these Terms.
• 7spain is required to do so by applicable law or regulatory authority.
• 7spain suspects fraudulent, abusive, or illegal activity associated with your account.
• Your account has been inactive for an extended period as defined by 7spain's dormant account policy.

In the event of account closure due to a breach of these Terms, 7spain reserves the right to forfeit any remaining balance in your account.

11. Dispute Resolution

In the event of any dispute arising out of or in connection with your use of the 7spain Platform, you should first contact our customer support team via live chat or email. 7spain will endeavor to resolve all disputes in a fair and timely manner.

If a dispute cannot be resolved through our internal complaints process, it may be referred to the relevant regulatory authority in accordance with applicable Philippine gaming regulations. These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, and any legal proceedings shall be subject to the exclusive jurisdiction of the Philippine courts.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 7spain support team:

• Live Chat: Available 24/7 directly from the 7spain Platform
• Email: [email protected]
• Hours: Monday to Sunday, 24 hours (GMT +8, Philippine Time)